About Me

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National, US, United States
Lauren is currently an automotive in-dealership product trainer and facilitator with experience in the automotive industry since 2001. Her background and skills as a credentialed instructor can translate successfully to any industry. Her product / strategy / process training background sets employees up for success in better communicating product content, company processes for creating satisfied customers, and communicating the value and benefit of products. Explaining the technical in an understandable way is one of her many strengths. She excels at creating learning and development experiences with a friendly and approachable attitude by having a commitment to professionalism and a job well done. An education background has added to her curriculum development. Consulting work includes web content writing, educational writing, and conceptual web and blog design, stream-lining lead generation results for more effective customer follow-up, and public relations strategies. Trivia: Philadelphia native, UCLA Graduate, and former teacher, who loves people! Background:Trade shows,Ride n Drive events, safety driver, ear prompter, experiential marketing

13 October 2021

2022 Jeep Wagoneer - A remarkable Premium Large SUV and a Great Tour!

It was a privilege to work on the Stellantis In-Dealership Training and Product Launch Tour for the 2022 Wagoneer. 

We trained in the Atlantic Region this past summer and travelled to different dealerships, sharing about the wonderful craftsmanship and attention to detail that has been poured into this gorgeous Grand Wagoneer SUV. 

                          

There was a reason and purpose behind each choice of design detail, suppliers and styling.... for example: The MacIntosh sound system that is second to none. A US based company that has accolades beyond almost any other sound system and is appreciated by the highest level of audiophile, MacIntosh was the perfect choice to compliment the American heritage of this iconic Grand Wagoneer!

We also covered training topics about the concept of premium, including the customer experience and the expectations that come with a caliber of vehicle such as the Grand Wagoneer, and how to position this vehicle against the main premium large SUV competitors.


This tour was one of my favorites as a facilitator and product trainer, and I'm looking forward to working with Stellantis again in the future.